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Edited by: 01/Aug/2022

Definitions:

Service - Internet resource located on the Internet at love.ru, including all levels of the specified domain. The resource is available to the user through the website, mobile version of the site, applications and other resources, representing the result of intellectual activity in the form of a computer program. Internet resource is represented in its objective form as a set of data and commands, and generated audiovisual representations (including its graphic images and user interface) designed for the functioning of computers and mobile devices to obtain a certain result through the organization of the functionality of the provided service.

User - licensee, an individual who has the legal capacity to conclude this Agreement and who, in accordance with the Agreement, is granted access to the Service under the terms of the Agreement. Licensee is a Party to the Agreement.

Service Administration - licensor, “Love.ru” LLC (Primary state registration number – 1085903004110) which provides the User with access to the Service on a non-exclusive license and carries out the public disclosure, distribution, operation, maintenance, administration of the Service. The Licensor is a Party to the Agreement.

User Agreement (Agreement) - is the text of this Agreement which is entered into between Licensor and Licensee and contains all necessary and essential terms of the license agreement on granting the rights to use the Service. The Privacy Policy, the Community Guidelines, the Cookie Policy and the Photo Rules and any other rules for use of the Service posted by Licensor on the relevant pages of the Service, are also an integral part of this Agreement.

Content - design elements, illustrations, graphics, photos, scripts, texts, videos, sounds and other objects, which are also the results of intellectual activity, whose use rights may belong to the Licensor, Licensees or other persons, placed on the Service.

  1. General Terms

    1. The Administration of the Service offers to the User to use its services on the terms of a simple non-exclusive license, set out in this User Agreement. The Agreement comes into force from the moment the User gives its consent to the terms and conditions by registering in the Service. After completing the mandatory fields and reading this Agreement, the User joins (accepts) this Agreement by clicking “Register” or similar, which in the meaning of Art. 435 and 438 of the Civil code of the Russian Federation is the acceptance of the offer of the Service, as well as the conclusion of the contract, which generates from the User obligations to comply with the terms of the Agreement, including the rules applicable in the Service.

    2. Use of the services is governed by this Agreement, as well as the following documents, which are an integral part of this Agreement: Privacy Policy, Community Guidelines, Cookie Policy and Photo Rules. This Agreement can be changed by the Administration of the Service without any special notification, the new version of the Agreement comes into force from the moment of its posting on the Internet at the address specified in this paragraph, unless otherwise provided in the new version of the Agreement. The current version of the Agreement is always available at https://love.ru/agreement/main/. By continuing to use the Service after the changes come into force, the User agrees to the new version of the Agreement.

    3. When starting to use the service and/or its individual functions, or by completing the registration procedure, the User accepts the terms of the Agreement in full, without any reservations or exceptions. If the User does not agree with any of the Agreement's provisions, the User has no right to use the services. In case the Administration of the Service has made any changes to the Agreement in accordance with the procedure stipulated in paragraph 1.2 of the Agreement, which the User does not agree with, they have to stop using the Service.

  2. Registration. User's personal profile.

    1. To use the Service and some of its individual functions, the User must go through the registration procedure, and as a result, a Personal profile will be created for the User. During the registration of the Personal profile, the User confirms that they are over the age of 18, have the right to register their own Personal profile and use the Service to the extent of their legal capacity under the applicable law.

    2. For registration, the User is obliged to provide authentic and correct information about themselves on the questions offered in the registration form, and to keep this information up to date. If the User provides false information or the Service Administration has reasons to believe that the information provided by the User is insufficient or unreliable, the Service Administration has the right, at its sole discretion, to block or delete the User's Personal profile and refuse the User to use its services (or their individual functions).

    3. The User understands and agrees that the image of the Personal profile and personal data of the User can accompany the materials published by the User within the use of the Service and will be available to the public. The User agrees that the Service Administration is entitled to display the image of the Personal profile and the User's name in the Service.

    4. The User is not permitted to use another person's Personal Profile, transfer their Personal Profile to another person or create more than one Personal Profile.

      In the event that any of the above actions are discovered, the Administration reserves the right to restrict access to the Service, including to newly created Personal Profiles.

    5. The User's Personal profile image, User's name and other information uploaded by the User, published by the User and available in the Administration's services, are displayed to the public for the sole purpose of the Administration's provision of the Service and personalization of Users. This information (including personal data) is not intended for collection and further distribution to third parties, unless such purpose is explicitly stated in the terms of service.

    6. Personal data of the User defined in the Privacy Policy and contained in the Personal Questionnaire of the User is stored and processed by the Administration of the Service in accordance with the terms of the Privacy Policy.

    7. The User is entitled to use an alternative means of authorization, chosen by him out of the proposed options, including the use of accounts of third-party services. By selecting an alternative authorization tool, the User agrees to receive data about the User from third-party information resources under the terms of the Privacy Policy. The User must control the reliability of its chosen means of access to a third-party resource and the safety of credentials on its own.

    8. Restricting access to the Personal Profile. The Service Administration has the right to block or delete the User's Personal Profile as well as deny access to the Service (or to its certain features, if it's technically possible) and delete any content without explanation, without refunding any purchases, If any suspicious User activity is detected, if moderation is not passed, as well as if the User's actions or the information they post violate the terms of the Agreement and other agreements referred to in clause 1.2., and applicable law.

    9. The user can delete their Personal profile at any time by following the instructions in the Settings section inside the interface of the Service.

  3. Modification and termination of the Service.

    1. To improve the functionality of the Service, Administration is entitled to add new features, make improvements, as well as to remove some features of the Service.

    2. The User can delete at any time their Personal profile by following the instructions in the Settings section within the Service. The Administration of the Service is entitled to stop the validity of the User's Personal profile at any time without giving any notice, if the Administration considers that this Agreement has been violated. After such termination, the User loses the right for a refund of the cost of purchases.

  4. Rights and obligations

    1. Rights and obligations of the User

      1. The Service is provided under a personal, worldwide, royalty-free, non-transferable, non-exclusive, revocable and non-sublicensable license to access and use the Service. This license is intended solely for the use of the benefits of the Service provided under this Agreement.

      2. The User is solely responsible to third parties for their actions related to the use of the Service, including, if such actions lead to a violation of the rights and legitimate interests of third parties, as well as for compliance with the law during the use of the Service.

      3. The user is prohibited to upload, send, transmit or otherwise post and/or distribute content that is unlawful, harmful, defamatory, offensive to morality, demonstrates (or promotes) violence and cruelty, violates intellectual property rights, promotes hatred and/or discrimination against people on racial, ethnic, gender, religious, social grounds, contains insults to any persons or organizations, contains elements of (or promotes) pornography, child sexual abuse, is advertising (or promotes) sexual services (including under the guise of other services), explains the manufacture, use or other forms of use of illegal substances or their analogues, explosives or any other weapons;

      4. It is prohibited for the User to represent themselves as another person or agent of an organization and/or community without sufficient rights, including employees of the Administration of the Service, the owner of the site, as well as use any other forms and methods of illegal representation of other persons in the network, as well as mislead users or the Administration of the Service about the properties and characteristics of any subjects or objects;

      5. The user has no right to upload, send, transmit or in any other way post and/or distribute content, without the rights to do it under the law or any contractual relationship;

      6. It is prohibited for the user to upload, send, transmit or in any other way place and/or distribute unauthorized in a special way advertising information, spam (including search), lists of other people's email addresses, pyramid schemes, multi-level marketing, Internet earnings and email-businesses, “chain letters”, as well as use the Service to participate in these activities, or use the Service, exclusively to redirect users to other domains pages;

      7. It is prohibited for the user to upload, send, transmit or in any other way place and / or distribute unauthorized in a special way advertising information, spam (including search), lists of other people's email addresses, pyramid schemes, multi-level marketing, Internet earnings and email-businesses, “chain letters”, as well as use the Service to participate in these activities, or use the Service, exclusively to redirect users to other domains pages;

      8. The User has no right to unauthorized collection, storage, and distribution of personal data of other people; In cases of detection of user activity associated with a potential violation of the security of other users of the Service, including, without limitation, the transition to third-party services for communication, the Administration of the Service is entitled to limit or completely ban access to the Service.

      9. User is not allowed to disrupt the normal operation of the services, either directly or indirectly;

      10. The User is not permitted to use the Service to engage in any activity aimed at extorting or receiving money, under any pretext, from other Users and/or third parties.

      11. The User agrees not to use the Service to facilitate and/or engage in any other illegal or unlawful activity that is contrary to the requirements of the legislation of the Russian Federation and/or these Terms of Service, as well as other agreements that are an integral part of these Terms of Service.

    2. Rights and obligations of the Administration

      1. By creating a Personal Profile, the User provides to the Service Administration a pervasive, assignable, royalty-free, sub-licensable right and license to post, store, use, copy, display, reproduce, adapt, edit, publish, modify, and distribute information that is accessible through third-party sites, as well as to any information (Content) that the User posts, downloads, displays or makes available to other Users by any other methods.

      2. The Service Administration is entitled to receive, store and disclose information about your Personal profile and User Content if it is required by law or to comply with this agreement with you, if the Service Administration honestly considers that such access, storage, or disclosure is lawful in order to: comply with a court order; enforce the Agreement; satisfy claims that any Content violates the rights of third parties; respond to a customer support request; protect the rights or privacy of third parties; or protect the rights of others.

      3. The administration is entitled to expand, limit, or change the provided services and the terms of their provision without any special notification of the users.

  5. Purchases. Refunds

    1. The User may use additional services provided on the use of software tools of the Service, which provides access to additional features of the Service. The list of services, payment methods, as well as the cost of services may be changed by the Administration of the Service at any time.

    2. By making a purchase on the Service, the User agrees with charging the cost of the service, including all applicable fees and taxes. By confirming the payment, the User allows the Administration of the Service or a third-party payment service to charge the appropriate amount.

    3. Auto-renewal services.

      1. By purchasing a Service with an automatic renewal option, the User agrees that subsequent charges for that Service will be automatically billed one day prior to the end of the paid period using the payment method selected by the User for a period equal to the period selected by the User when purchasing the Service, unless the User cancels the automatic renewal prior to the date of the next billing.

      2. Cancellation of service with auto-renewal. If you cancel using the Service, your subscription will not be canceled or terminated; the Service will continue to charge money using the selected payment method until the subscription is canceled in the settings of the User or third-party payment provider's profile. After canceling the subscription, the User may continue to use it until the end of the prepaid period, at the end of which the subscription will not be renewed.

      3. Cancellation of a service with auto-renewal purchased through Apple and Google is performed in the settings of these services. Users may purchase a limited, personal, non-transferable, non-sublicensable, revocable license to use Virtual Products.

    4. The User is entitled to purchase Coins in the profile, which reflect the amount of the license provided and are not the equivalent of real currency. Coins are used to purchase additional services as part of the used Service.

      1. The Administration is entitled to distribute Virtual Products both for a fee and for free. The cost of access is determined by the Administration of the Service and may change at any time.

      2. The Administration of the Service is considered to have fulfilled its obligations to provide access to additional services at the time of display and/or actual access to them in the User's profile.

    5. Refunds.

      1. All expenses associated with the purchase of additional services are not refundable. There is also no reimbursement if they are used in full or in part.

      2. If the purchase was made through the App Store or Google Play or other payment systems presented in the interface of the Service, cancellation of the subscription and refunds shall be made through the relevant organization, and not by the Administration of the Service.

      3. In case of requesting a refund on payments that have been processed by the payment systems specified in paragraph 5.5.2 of this Agreement. The Administration of the Service does not guarantee that the refund request will be satisfied.

      4. Residents of the European Union or the European Economic Area can receive a refund within 14 days after the start of the subscription in accordance with local law.

    6. Payments.

      1. The Service accepts payments by credit and debit cards (VISA, MasterCard, Mir) or other payment methods available at the time of payment. Any additional costs related to the payment shall be borne by the User.

      2. When paying by card, after placing an Order, the User will be redirected to a secure payment system page to enter their card information. The 3-D Secure protocol is used to authenticate the cardholder. If the User's Bank uses this technology, the User will be redirected to its server for additional identification. For information on the rules and methods of additional identification, the User can contact the bank that issued their card.

      3. The amount presented for payment is the cost of the Service only. The value of additional services that are not selected by the User at the time of placing the Order is charged separately upon the receipt of the Order.

      4. All payment systems available when ordering a Service protect and process the User's bank card data according to the security standard. Information is transmitted to the payment gateway using SSL encryption technology. Further data transfer is realized through closed banking networks with the highest level of reliability. The payment systems do not pass on the User's card details to the Service or other third parties. To authenticate the cardholder, the 3-D Secure protocol is used.

      5. The security of online payment processing is guaranteed by the payment system. All credit and debit card transactions as well as transactions with other available payment methods are carried out in accordance with the requirements of VISA International, MasterCard, Mir and other payment systems. When transferring data, special security technologies of online payment are used, and data processing is performed on a secure high-tech server by the processing company.

      6. The User links their bank card or other payment data to their Personal profile. Thereafter, the payment for any following Service will be charged automatically using the payment method attached to the User’s Personal profile without entering the payment data. The payment is confirmed by the User by clicking the “Continue” button when ordering a Service.

      7. The User can delete the stored payment data in the Wallet settings of the User’s Personal profile or in the Subscription settings.

  6. Responsibility

    1. The Service is provided on an “as is” basis. The Administration of the Service does not assume any responsibility, including for the compliance of services, with the objectives of the User;

    2. The Administration of the Service does not guarantee that:

      1. The services correspond/will correspond to the User's requirements;

      2. Services will be provided continuously, quickly, reliably and error-free;

      3. The results that may be obtained using the Services will be accurate and reliable and may be used for any purpose or in any capacity (for example, to establish and/or confirm any facts);

      4. The quality of any product, service, information, etc. obtained using the services will correspond to the User's expectations;

    3. Any information and/or materials (including downloadable software, letters, any instructions and manuals and etc.), which the User gets access to through the Service, the User can use at their own risk and are solely responsible for the possible consequences of the use of such information and/or materials, including the damage that it may cause to the User's computer or other technical device or third parties, for loss of data or any other harm;

    4. The Administration of the Service is not responsible for any damages caused by the User's use of the services or individual parts/functions of the services;

  7. Personal data

    1. Hereby, the User is notified that by posting its data on the personal page of the Service, makes such data available to an unlimited number of people – Internet users (publicly available personal data).

    2. The processing of the User's personal data is carried out in accordance with the legislation of the Russian Federation. The Administration processes the User's personal data to provide the User with access to the functionality of the Service and performance of this Agreement. The Administration shall take all necessary measures to protect the User's personal data from unauthorized access, modification, disclosure, or destruction. The Administration shall be entitled to use the information provided by the User, including personal data, to ensure compliance with the requirements of the current legislation of the Russian Federation (including for the purposes of prevention and/or suppression of illegal and/or unlawful actions of the Users).

    3. Disclosure of information provided by the User, which is not publicly available personal data, may only be performed in accordance with the current legislation of the Russian Federation at the request of the court, law enforcement authorities, as well as in other cases stipulated by the legislation of the Russian Federation. As the Administration processes the User's personal data with the aim of implementing this Agreement, the User's consent to the processing of their personal data is not required by the legislation on personal data.

    4. When registering in the Service, the User gives the Administration permission to process their personal data in the ways and for the purposes specified in this Agreement, as well as in the Privacy Policy, posted in the Service in the relevant section available in the Personal profile settings.

    5. The Administration is entitled to use personal data, including transmission of such data to Partners, for marketing, information, and advertising campaigns.

    6. In case of deleting the User's personal profile from the Service, the Administration is entitled to store information posted by the User as part of the Service for as long as needed at the discretion of the Administration for the proper functioning of the Service and implementation of this Agreement and current law.

    7. Administration of the Service with permission on behalf of the User to process personal data according to the applicable law, participants of the affiliate program or affiliated persons. Data includes information provided by the User during registration of a personal profile on the Service, as well as in the process of using the Service, which becomes known to the Administration of the Service, as well as technological information. It is also includes, but not limited to: about devices, IP address.

    8. The content uploaded by the user to the Service is considered publicly available. This content, including images, photos, and other graphic elements, may be used by the Administration of the Service or by partner services for advertising campaigns related to the popularization and promotion of the Service.

  8. Rights to the protected results of intellectual activity and instruments of individualization.

    1. All objects placed on the Service, including design elements, text, graphics, images, illustrations, videos, scripts, programs, music, sounds and other objects and collections of such objects, belong to the exclusive rights of the Administration, Users and other right holders.

    2. Except the cases directly determined by this Agreement and by the current legislation of the Russian Federation. No Content can be posted, copied (reproduced), reprocessed, distributed, published, downloaded or used in any other way in full or in part without prior permission of the right holder.

    3. By posting Content on the Service, the User grants other users the right to use it by viewing, reproducing (including copying) and other rights solely for personal, noncommercial use, unless such use causes or may cause harm to the right holder's legally protected interests.

    4. The use of Content by the User, accessed solely for personal, non-commercial use, is only permitted assuming all copyright marks (copyrights) or other notices of authorship are preserved, the name of the author is kept intact, and the work is retained in its original form.

    5. The User grants the Administration the right to use the Content posted on the Service (including images of the User) on a royalty-free basis by any ways compatible with the current legislation of the Russian Federation, including, but not limited to, reproduction, storage, public display, broadcasting and cable, processing/translation and making available to the public. The specified Content can be used by Administration in any promotional and marketing materials of Administration, including, but not limited to, newsletters, leaflets, presentations, advertising materials. The right of use, provided by this paragraph of the Agreement, is provided for the duration of the exclusive right to the relevant Content and extends its effect in the territory of the countries all over the world. The Administration is entitled to transfer the rights specified in this paragraph to third parties.

    6. If the User does not agree with the terms included in this paragraph of the Agreement, the User is obliged to inform the Administration, using the feedback form

    7. The User is solely responsible for all Content or other information that they upload or otherwise make available (publish) on or through the Service. The User has no right to upload, transmit or publish the Content on the Service if they are not entitled to perform such actions acquired or transferred to them in accordance with the laws of the Russian Federation.

    8. The Administration has the right, but not the obligation, to review the Service for prohibited Content and may delete or move (without warning) any Content at its discretion, for any reason or no reason, including, without limitation, moving or deleting Content that, according to the Administration, violates the Agreement, applicable Russian Federation law and/or may violate the rights, harm or endanger the safety of other Users or third parties.

    9. There are no terms of this Agreement that provide the User with the right to use the company name, trademarks, domain names and other means of individualization of the Administration and/or placed as part of the Service.

  9. Other conditions

    1. This Agreement is a contract between the User and the Administration of the Service about the order of use of services, and replaces all previous agreements between the User and the Administration of the Service.

    2. This Agreement shall be governed by and interpreted in accordance with the laws of the Russian Federation. Issues that are not regulated by this Agreement shall be resolved in accordance with the laws of the Russian Federation. All possible disputes resulting from the relations regulated by this Agreement shall be resolved in the manner prescribed by the legislation of the Russian Federation, in accordance with the applicable laws of the Russian Federation. Throughout the text of this Agreement, unless explicitly stated otherwise, the term “legislation” shall be defined as the legislation of the Russian Federation.

    3. Services provided under this Agreement are not regulated by the Law of Russian Federation “On consumer rights protection” due to the nature of the relationship between the User and the Service Administration.

    4. Nothing in this Agreement may be understood as the establishment between the User and the Administration of the Service of the agency relationship, partnership relationship, relationship of joint activities, relationship of personal employment, or any other relationship not expressly provided for by the Agreement.

    5. If for any reason one or more provisions of this Agreement are held invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.

    6. Inaction for the Service Administration in the case of violations by the User or by other users of the provisions of the Agreement does not deprive the Administration of the right to take appropriate action to protect its interests later, and does not mean a refusal of the Service Administration of its rights in the case of committing a subsequent or similar violations.

    7. This Agreement is made in English for familiarization with the terms of provided services. In case of a discrepancy between the Russian version of the Agreement and the version of the Agreement in another language the original version of the Agreement in Russian language shall prevail.

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